Categories: My Norrland

The Directory – The ultimate guide for Norrland newcomers

Welcome to Sweden! Photograph by Donna Richmond.

Important phone numbers

Here are some of Sweden’s most important numbers to have on hand for emergencies. 

112 – Emergencies. In an emergency call this number to reach the police, an ambulance or the fire department.

1177 – Healthcare advice. If you have a health concern, but it is not an emergency, this is the number to call. 

113 13 – Information on accidents and crises. To leave or receive verified information about major crises or large-scale incidents within Sweden.

114 14 – Police for non-emergency matters. To call the police, or report a crime, when it is not an emergency.

010-456 6700 – Poisons Information Center. Call this number in non-emergency situations for toxicology advice.

020-50 50 50 – National women’s helpline. The national helpline for women subjected to threats, violence or sexual assault. Your call is always anonymous.

020-22 22 33 – Äldrelinjen. The support line for people over 65 years of age who feel like they need somebody to talk to.

Another important resource is your kommun (municipality). You can get a lot of information and support from your municipality, and you often have access to useful e-services on their website.

Must-visit authorities upon arrival

These government agencies are central to living in Sweden.

Migrationsverket – The Swedish Migration Agency. One of the first appointments many people book after arriving in Sweden is a visit to a Migration Agency office. Read more at Migrationsverket.se.

Skatteverket – The Swedish Tax Agency. First of all, you’ll have to go through the registration process called folkbokföring to add you to the Swedish system. After this registration you’ll receive your personnummer (personal ID number). Check Skatteverket.se.

Bank accounts and phone plans

When you have a Swedish ID card, you can open a bank account.  SEB, Swedbank, Nordea and Handelsbanken are some popular options. 

Some popular mobile operators you can choose from include Comviq, Telenor, Tre, Tele2, Telia, Halebop, Hallon, and Vimla.

Job hunting

Arbetsförmedlingen.se – Swedish Public Employment Service. 

Jobb.blocket.se – Blocket is Sweden’s leading second-hand market, and also offers this popular platform for job seekers.

Ec.europa.eu – EURES/the European jobs network. Find job listings from EU/EEA countries here.

Renting an apartment or buying a house

Hemnet.se – Sweden’s largest platform for property listings.

Booli.se – Booli. Largest selection of propertyfor sale.

Qasa.se – Qasa lists accommodation for rent. Site also available in English.

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